Welcome to the uAttend Help Center!

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• What do the connection errors mean and how do I get past them?
  Networking can get complicated, so there is a lot of information in this article!  We suggest reading it through in its entirety and in the order presented (the order of operations for the device)....

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• Getting started with uAttend
  We actually have an article playlist dedicated to getting you started with your new uAttend account.  Click here! Click here to sign up (if you haven't already).  

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• Fingerprint template registration errors (BN5000, BN5500, BN6000, BN6400/BN6500)
  We understand that you're requesting information on how to set up fingerprint templates and authentication for your employees, so we wrote these helpful guides to walk you through this process!  Fo...

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• Connection errors (BN5000, BN5500, BN6000, BN6400/BN6500)
  We understand that you're requesting information on how to resolve a connection error on your timeclock, so we wrote these helpful guides for each timeclock series to walk you through this process!...

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• Onboarding an MN2000, MN2000-legacy timeclock
  As the account admin, you will want to be able to effectively manage the timeclocks on your account.  The articles here are meant to give you an understanding of the features and functions of your ...

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• Onboarding a CB5000, CB5500, CB6000, CB6400/CB6500 timeclock
  As the account admin, you will want to be able to effectively manage the timeclocks on your account.  The articles here are meant to give you an understanding of the features and functions of your ...

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• Onboarding a BN5000, BN5500, BN6000, BN6400/BN6500 timeclock
  As the account admin, you will want to be able to effectively manage the timeclocks on your account.  The articles here are meant to give you an understanding of the features and functions of your ...

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• Onboarding a JR2000 timeclock
  As the account admin, you will want to be able to effectively manage the timeclocks on your account.  The articles here are meant to give you an understanding of the features and functions of your ...

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• Onboarding a DR2500, DR2000 timeclock
  As the account admin, you will want to be able to effectively manage the timeclocks on your account.  The articles here are meant to give you an understanding of the features and functions of your ...

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• Download and Install the uAttend Mobile App as an Employee
  Check out this article to find out how to download and install the uAttend smartphone application Notes: Some smartphone models may not be compatible.  Access permissions must be allowed for the a...

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