Welcome to the uAttend Help Center!

Promoted articles

• Getting started with uAttend
  We actually have an article playlist dedicated to getting you started with your new uAttend account.  Click here! Click here to sign up (if you haven't already).  

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• People Profile Bulk Edits
  The bulk edit feature on the People dashboard makes it easy to mange the profile fields for your entire team from one easy to use spreadsheet style editor. Notes: You can edit the status of your u...

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• Logging in to the Cloud Portal
  Accessing the uAttend portal is simple and secure, through your custom login URL.  Distribute the URL created at signup to other admins, the supervisors, and employees who you want to access the cl...

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• Meal (Lunch) Break Options
  Whether your lunches are paid, unpaid, or even if you want to set up an automatic deduction, uAttend has you covered, review the information below to find the right fit for your business needs. IM...

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• Invoices and Payments History
  Enjoy instant access to your account's payment history.  Itemized invoices and payment statements are ready for you to view, download, or print from your admins-only area of the cloud portal. Notes...

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• Update from Users to People
  We're excited to reveal this new update to the uAttend cloud portal.  Along with the visual navigation change, which won't take long to get used to, some features have been relocated to more functi...

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• Download and Install the uAttend mobile app
  Check out this article to find out how to download and install the uAttend smartphone application Notes: Some smartphone models may not be compatible.  Updates to the Android operating system vers...

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• Connection errors (BN5000, BN5500, BN6000, BN6400/BN6500)
  We understand you're requesting information on resolving a connection error on your timeclock, so we wrote these helpful guides for each timeclock series to walk you through this process!  Click he...

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• Onboarding a JR2000/NX2500 timeclock
  As the account admin, you will want to be able to effectively manage the timeclocks on your account.  The articles here are meant to give you an understanding of the features and functions of your ...

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• Connection errors (BN6000N, BN6500N)
  Networking can get complicated, so there is a lot of information in this article!  We suggest reading it through in its entirety and in the order presented (the order of operations for the device)....

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• Logging into the uAttend Cloud Portal as an Employee
  As an employee, you can access the uAttend cloud portal after your administrator has configured your profile to do so. Notes: Your admin may have imposed an IP address restriction on your ability ...

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• Download and Install the uAttend Mobile App as an Employee
  Check out this article to find out how to download and install the uAttend smartphone application Notes: Some smartphone models may not be compatible.  Access permissions must be allowed for the a...

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