Fingerprint Errors (BN6000N, BN6500N) Follow
You can check the chart below if you encounter an error when enrolling employee fingerprints or when punching on the BN-N model timeclocks.
ERROR MESSAGE | NOTES |
A1/F1/U1 ERROR |
This message displays if a user attempts to punch in, but their fingerprint template has not been registered or linked to the employee’s name in the uAttend account. |
SORRY, USER NOT FOUND |
This message displays if a user attempts to punch in, but their fingerprint ID or PIN number has not been assigned to their user profile. |
SORRY, USER NOT VERIFIED |
This message displays if a user attempts to punch in, but their fingerprint template has not been registered. |