How can I add a timeclock to my account?

In this article:

• What You Need Before Starting
• Adding a Timeclock
• Troubleshooting Connection Issues
• Next Steps

What You Need Before Starting

Before adding a new timeclock, make sure you have the following:

• Access to an administrator email address. 
• Your account ID. 
• A stable network connection. We recommend a LAN connection with no firewalls or security restrictions to ensure communication between the timeclock and your account. 

Adding a Timeclock

1. Connect the device to a network using an Ethernet cable. Plug one end into the Ethernet port on the timeclock and the other end into a LAN port on your router or modem.
2. Power the timeclock on by plugging the power cord into an outlet. 
3. Follow the on-screen prompts. Enter your company ID when prompted. 
4. An authentication code may be sent to the administrator email address on file. Enter this code on the timeclock when prompted.
5. Continue following the on-screen instructions until the timeclock is fully connected. 

For detailed model-specific steps, check out the appropriate article below.

• Onboarding a BN-N (BN6000N, BN6500N) timeclock
• Onboarding a DR2500, DR2000 timeclock
• Onboarding a JR2000/NX2500 timeclock
• Onboarding a BN Timeclock
• Onboarding a CB Timeclock
• Onboarding an MN timeclock

A Note on Reconnecting a Previously Added Device

If you are re-adding a timeclock that was already set up but needs to be reconnected to the account, it was likely reset. Check the device ID on the timeclock and verify it against the device IDs in your account. Remove any unused device IDs to ensure your account reflects only active timeclocks.

• View the Device ID on a BN-N Timeclock
• View the Device ID on a DR Timeclock
• View the Device ID on a JR or NX Timeclock
• View the Device ID on a BN Timeclock
• View the Device ID on a CB Timeclock
• View the Device ID on an MN Timeclock

Troubleshooting Connection Issues

If you are experiencing connection problems, refer to our network connection guide: How to Connect Your Timeclock to an Internet Network.

Next Steps

Adjust the Timeclock Settings in the Account

After connecting the timeclock to your account, navigate to the timeclock settings in the account to update the device name and configure device settings. 

• BN-N Timeclock Settings
• DR Timeclock Settings
• JR or NX Timeclock Settings
• BN Timeclock Settings
• CB Timeclock Settings
• MN Timeclock Settings

Check Out Our Other Resources

We have custom guides and how-tos dedicated to assist you with your new timeclock covering everything from adding fingerprint and face scans to employee guides. Check out the articles in the uAttend Timeclocks section of this help center!