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uAttend Connect Quickbooks Desktop App - System Requirements and Application Details Follow

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Patrick Arrastia
  • Updated

This article will address the compatibility requirements for using the uAttend Connect application and some features not included in the current version.  There are also sections on other Windows aspects, related to the uAttend Connect application, such as a guide to the application's system tray icons and instructions for quitting, closing, and uninstalling the application from your Windows PC.

 

Version Support

QuickBooks: QuickBooks Desktop for Windows “Pro” and “Premier” versions from 2012 to 2021

Windows: Windows 7 SP1, Windows 8.1(update 1), Windows 10 (all versions)

IMPORTANT NOTE: QuickBooks has removed their "Timer Activities" import feature effectively disabling integration and imports for QuickBooks Desktop 2022 and later. If you are unable to integrate or import into QuickBooks, check your QuickBooks version for compatibility. If you are no longer able to follow the processes outlined below, we recommend reaching out to QuickBooks for support. 

 

Features Currently Out of Scope

  • QuickBooks Online syncing

  • Sync progress bar

  • Mapping uAttend employees to QuickBooks Vendors

  • Canceling a sync

  • Regional localization or internationalization

  • QuickBooks Desktop for Mac support

 

 System Tray Icons

  • Regular State: When the uAttend Connect application is running, your computer is connected to the internet, the application is not actively syncing, and there are no active syncing errors displayed within the application, the uAttend icon is displayed in the system tray.

  • Syncing State: When the uAttend Connect application is actively syncing, the uAttend icon is in the system with a symbol overlaying the icon that indicates an active sync.

  • Missing Connection State: When the uAttend Connect application is running and your computer is not connected to the internet, the uAttend icon is in the system tray with a symbol overlaying the icon that indicates a connection error.

  • Error state: When an error, other than a missing internet connection, has occurred during the syncing process, the uAttend icon is in the system tray with a symbol overlaying the icon that indicates an error has occurred.

  • State Priority: If more than one of the above conditions apply, uAttend system tray icon states should be prioritized in the following order (highest to lowest): Missing Connection State, Error State, Syncing State, Regular State.

  • Clearing Error State: Acknowledging a syncing error by clearing the error screen in the application, should return the uAttend system tray icon to the next lowest priority applicable state.

  • Clearing Missing Connection State: When your computer is reconnected to the internet, the uAttend system tray icon should return to the next lowest priority applicable state.

  • Clearing Syncing State: When the uAttend system tray icon is in syncing state, and a sync is completed or is otherwise no longer active, the uAttend system tray icon should return to “normal state”. 

 

Quitting the Application

You can select “Quit” from the hamburger-style menu in the top right corner to quit the app.

  • When you quit the app, all state is preserved.

  • You cannot access the down arrow style menu in the top right corner or otherwise quit through the app, during an active sync.

 

Closing the Application

When you close the app, by clicking the close/”x” button in the top right corner of the application window, the app continues to run in the background, and the uAttend Connect icon remains in the system tray.

  • Reopening the app after the window has been closed should reopen the app on the same screen that was visible when you closed it.

  • If you close the app during an active sync, the app should continue to sync until the sync is complete.

 

Uninstalling

You can uninstall the uAttend Connect application from their computer by selecting “uAttend Connect” from the program list in the Windows Settings > “Add or Remove Programs” utility, clicking “uninstall”, and appropriately following the remaining uninstallation flow.

  • After successfully completing the uninstallation, the “uAttend Connect” app is no longer available in the Windows “Start Menu” under the letter “U” on Windows 10 machines.

  • After successfully completing the uninstallation flow, the “uAttend Connect” app, and associated folders and files originally located at the designated installation path, are no longer located at that path.

 

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