FAQ's
- Getting started with uAttend
- How are the hourly totals for week 1, 2, etc. calculated on the timecards and why are they different than report totals?
- Can I have access to the uAttend API?
- Price Increase
- How do I troubleshoot issues with the mobile app?
- How do I track absences in uAttend?
- Can my employees use multiple devices/punch methods in a shift?
- Do the employee biometric (fingerprint and face template) consent, signature collection, and compliance laws apply to me in my state?
- What are all the reports in uAttend and what do they do?
- How do I access my account that has been restricted?
- What is my Dealer ID?
- Why are there additional fees on my invoice?
- What is the model number of my timeclock device?
- How do I use time-off benefit accruals like vacation, sick, or other?
- How do I purchase additional timeclocks, RFID badges, or key fobs?
- Are there uAttend instruction guides for my employees?
- Can I use uAttend for salaried employees?
- Can I have uattend automatically punch people in or out?
- Do I need to update for daylight savings time (spring forward, fall back, DST)?
- Why is there a padlock on the screen when I log in?
- How do I transfer archived RFID badges/key fobs to new employees?
- Can administrators and supervisors clock in and have timecards?