How do I resolve an HTTP Error 500 Internal Server Error?

Question: How do I resolve an HTTP Error 500 Internal Server Error?

Answer: If you are receiving an HTTP Error 500 Internal Server Error when attempting to log in to your account, you should be able to resolve it by clearing your browser cache.  There are steps below to accomplish this using the more popular browsers.

Chrome

1. Open Chrome
2. Click the More menu (three vertical dots) in the top right corner
3. Select Clear browsing data
4. Select the types of data you want to remove
5. Choose a time range, such as All time
6. Click Delete data

Safari

1. Click the Safari menu
2. Select Preferences
3. Click the Privacy tab
4. Click Manage Website Data
5. Select the sites to remove data from, or click Remove All
6. Click Remove Now in the pop-up window
7. Click Done
8. Close the remaining dialogue box
9. Press Command +Q to quit Safari

Edge

1. Open Microsoft Edge
2. Click the three dots in the upper right corner or press Alt + F to open the Settings menu
3. Click Privacy, search, and services from the menu on the left
4. Under Clear browsing data, click Choose what to clear
5. Select All time from the Time range drop-down menu
6. Check the boxes for the data you want to clear, including Cached images and files
7. Click Clear now