Welcome to the uAttend Help Center

Promoted articles

• Logging in to the uAttend Cloud Portal
  Signing into the uAttend portal is simple and secure through your custom login URL. As an administrator, you will want to distribute the URL created at signup to administrators, supervisors, and em...

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• Logging into the uAttend Cloud Portal as an Employee
  Signing into the uAttend portal is simple and secure through your custom login URL. If your administrator or supervisor (with permissions) has enabled the necessary settings, you will be able to pu...

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• Where should I start when setting up my new uAttend account?
  After successfully creating an account, our handy Basic Setup Wizard will walk you through the initial setup. We actually have an article playlist dedicated to getting you started with your new uAt...

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• Invoices and Payments History
  Enjoy instant access to your account's payment history.  Itemized invoices and payment statements are ready for you to view, download, or print from your admins-only area of the cloud portal.   Imp...

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• Update from Users to People
  We're excited to reveal this new update to the uAttend cloud portal.  Along with the visual navigation change, which won't take long to get used to, some features have been relocated to more functi...

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• Download and Install the uAttend Mobile App
  Embrace the convenience of managing your time on-the-go with the uAttend Mobile App. Designed for use with a uAttend subscription, the uAttend app is a free addition with a monthly uAttend subscrip...

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• A Guide to Lunches and Breaks
  With uAttend you can track and manage your employees' lunches and breaks with ease. This comprehensive guide will cover everything you need to know about setting up and managing lunches and breaks ...

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• Edit Multiple Profiles Using the Bulk Edit Feature
  The bulk edit feature on the People dashboard makes it easy to mange the profile fields for your entire team from one easy to use spreadsheet style editor. Notes: You can edit the status of your u...

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• Track Employee Payroll Onboarding Status with the Onboarding Widget
  The Payroll Onboarding Status widget gives you a simple, at-a-glance view of where each person stands in their payroll onboarding process. Instead of wondering who still needs attention or discover...

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• Onboard a JR Time Clock
  This articles applies to the following models: JR2000, JP2000, NX2000.   This guide walks you through adding JR2000, JP2000, or NX2500 time clocks to your account. As an account administrator, you’...

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• Connection errors (BN6000N, BN6500N)
  Networking can get complicated, so there is a lot of information in this article!  We suggest reading it through in its entirety and in the order presented (the order of operations for the device)....

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• Connection Errors on the BN Timeclock
  We understand you're requesting information on resolving a connection error on your BN series (BN5000, BN5500, BN6000, BN6400, BN6500) timeclock, so we wrote these helpful guides for each timeclock...

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