Employee Upload

Looking for an easier way to add a lot of employees to your account quickly?  All you have to do is have your team prepare a spreadsheet with the basic information for the employees and send it off to our team.  Compare this method carefully to the add employee wizard to determine which option is best for you. 

Notes:

• The upload method will ONLY add the employee name, department, timezone, payroll ID, hourly rate, username, password, PIN number, and badge number to your account.  All other configurations must be done individually for each employee.  See the add employee wizard method for a more complete configuration of new employees.
• The Department field has a 40-character limit.
• Allow up to 3 full business days after submitting your upload request for processing.
• Copy the timezone format displayed on an employee profile in the cloud portal.
• Be mindful of accuracy when completing the form.  Copy/paste from the portal to minimize errors.
• Submissions with errors may be returned to you for corrections before processing.  

To submit an employee upload request, follow these steps. :

uAttend_employee upload request

1.   Download and open the employee upload form from this article.  
2.   Complete the form and save the file using a CSV format.  Name the file: uAttend_employee.upload_<insert your company ID>.
3.   Attach the file in an email addressed to: [e-mail]. 
   • If you already have an open support ticket for this issue, you can attach the file and reply with the following in the ticket comments instead of composing a new email.
4.   Enter the following in the subject field: uAttend- Employee Upload Request  Include the following information in the body of the email:
5. • Account name: 
   • Company ID: 
   • Confirm the required document is attached. 
6.   You should receive a response within 3 business days.