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Onboard a BN-N Time Clock Follow

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Aaron
  • Updated
Onboarding a BN-N series timeclock (BN6000N or BN6500N) ensures your device is properly connected, authenticated, and ready for daily use. Before you begin, make sure you have your Company ID, access to an administrator email inbox, and a reliable network connection. LAN is strongly recommended for setup. Use the following instructions to successfully add and configure a BN-N timeclock on your account.

 

Important Notes about Onboarding:

  • Your base monthly subscription includes the use of up to two timeclocks. There is an additional monthly fee for each additional time clock over two added to your account.
  • You will need your company ID (to find your account) and have access to the administrator email inbox to receive the activation code during setup. To avoid setup interruptions, confirm that your admin profile contains the correct email address. If the authentication email does not arrive at your business domain, try a personal address such as Gmail, resend the code from the device, and ask your systems administrator to review any filtering settings that may be blocking the email.
  • Your BN6000N or BN6500N timeclock also includes features and settings that should be configured in the cloud portal. 
  • Before onboarding, confirm that the timeclock can communicate freely with our servers. Your IT team should allow traffic on all ports and addresses listed in the network requirements article.
  • It is strongly suggested to use the LAN connection method when onboarding your timeclock. After the initial setup, you can relocate and wall-mount the device and your IT department can make any needed provisioning to connect to your WIFI network, network switch, or access point (if applicable).

 

To onboard a BN-N series time clock:

Step 1. Power on the BN-N time clock.

  1. Connect an ethernet cable to the time clock and directly into your router.
  2. Connect the power supply and plug it into a power outlet.
  3. Press OK to get started.

 

Step 2. Connect to your network.

  1. Select the intended network type and press OK.
    • It is strongly suggested to use the LAN connection method when onboarding your timeclock.
  2. If using LAN, the device will check the connection. 
    • Press OK when prompted, then proceed to the next step.
  3. If using WIFI:
    1. Select the intended WIFI network.
    2. Press OK.
    3. Enter the WIFI password using the keypad.
    4. Press OK. 

 

Not able to connect to or locate your network?

If your device is running an earlier software version, it may not detect or connect to WiFi networks with names (SSIDs) longer than 16 characters. This behavior applies during initial setup and is resolved in version 1.00.05.

If your network does not appear or you’re unable to connect:

  • Confirm your WiFi network name is 16 characters or fewer, or
  • Use a temporary network with a shorter name to complete setup

After connecting, perform an perform an update to enable support for longer network names.

 

Step 3. Download and Install any updates.

  1. The system will check for an available update and automatically download and install the update if one is available. This process may take a few minutes depending on your network connection.
  2. Once the update is complete, press OK to restart the device. It may take a few minutes for the device to complete the restart process.
  3. The device will show the firmware is up to date. Press OK.

 

Step 4. Connect the device to your account.

  1. Use the keypad to enter your Company ID and press OK.
  2. A verification code will be emailed to all administrators on your account. Press OK.
  3. Locate the authentication code in the email. 
  4. Enter the code on the device using the keypad and press OK. 
  5. Confirm your company name is displayed and press OK.

 

Step 5. Set the time zone for the time clock.

  1. Select the intended Time Zone for the location this device will be installed and press OK.
  2. Press OK again to confirm or press ESC to go back.

 

Step 6. Create your admin passcode.

  1. Use the keypad to enter a 5-digit admin passcode and press OK. This passcode will be used to access the device menus on this time clock.
  2. Allow a few moments for the device to finish the setup process.
  3. Press OK to finish.

 

Step 7. Create a super administrator passcode

After completing the onboarding process, you will need to create your super administrator passcode. This is separate from your five-digit admin passcode and is used to access the Super Admin Menu on the time clock.

  1. Press the MENU button.
  2. Use the keypad to enter 31468912.
  3. You will be prompted to create your own super admin passcode. Press OK.
  4. Use the keypad to enter an 8-digit super admin passcode.
  5. Press OK.
  6. Use the keypad to confirm the 8-digit super admin passcode.
  7. Press OK.

 

You're Ready to Begin Using Your Device

If you have other BN-N models already connected to your account, any fingerprints registered on those devices will automatically transfer to the new device. 

Next Steps:

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