Getting Started with uAttend Payroll: What to Expect

Ready to start using uAttend Payroll or want to know what the setup process looks like? This guide will walk you through the process, from clicking "Getting Started" to running your first payroll with uAttend.

The onboarding process is broken down into three phases: 

1. Provide your company details.
2. Onboard your employees.
3. Submit your Year-to-Date payroll information.

Let's go over each phase in some more detail. 

Phase 1: Provide Your Company Details

You'll begin the process in the uAttend web portal. 

To get started:

1. Log in under the administrator profile of the person who will be handling payroll.
2. Navigate to the Payroll tab in the web portal and click the Getting Started button.
3. Enter your basic legal company details and complete the initial signup process.
4. Schedule an appointment with our payroll onboarding team. During this meeting, they'll gather additional details, such as:
   • State tax ID information
   • Deduction and benefit details
   • PTO policies
   • Non-standard pay details

This initial phase typically takes 5-10 business days. Once this phase is complete, you'll be ready to move on to onboarding your employees. 

Phase 2: Onboard Your Employees

Employee onboarding is available after completing the company onboarding process. 

Self-Onboarding via Email:

Employees can complete the self-onboarding process via email with minimal input from you. 

1. Make sure your employees have a username and password set up. Follow the steps in our Invite a User article create their username and password if they do not have one currently.
2. Navigate to the Payroll tab and click Begin Employee Onboarding.
3. Enter the employee details and send the self-onboarding email.
4. Employees will receive an email with a link to securely submit their payroll information. Share our uAttend Payroll Employee Self-Onboarding guide with your employees to help them with the process.

Manual Employee Onboarding:

If you do not want your employees to complete the self-onboarding process and would prefer to manually enter your employee payroll information, contact our payroll support team for assistance. We'll send you a form to fill out for each employee. You will need to provide each employee's information manually in the form.

Phase 3: Submit Your Year-to-Date Payroll Information

Many customers switch to uAttend Payroll partway through the year. To ensure accurate payroll records, our payroll support team will work with you to gather your year-to-date payroll information. Keep an eye out on your inbox for email communications from our team. 

Once this phase is complete, you will be fully set up and ready to process your first pay run!

Frequently Asked Questions

How will I know what to do next?

Our team will send next-step updates via email after each phase. Once your setup is complete, we'll notify you of when your first payroll should be processed and offer to assist you. Be sure to respond to the email. 

Can I get assistance with my first pay run?

Absolutely! Simply respond to our email to schedule a session to assist you with your first payroll. If you miss the email, don't worry - reach out to us and we'll help you get started. You can also check out this article on processing payroll.

How long does the onboarding process take?

The timeline depends on your company's size and the number of employees. After submitting your information, expect email updates within 3 business days for each phase. Be sure to watch your inbox for timely updates.