Onboard a CB Time Clock

Onboarding a CB series time clock (CB5000, CB5500, CB6000, CB6400, CB6500) ensures your device is properly connected, authenticated, and ready for daily use. Before you begin, make sure you have your Company ID, access to an administrator email inbox, and a reliable network connection. LAN is strongly recommended for setup. Use the following instructions to successfully add and configure a CB time clock on your account.

Important Notes when Onboarding Your CB Time Clock

• The use of two time clocks on your account is included in your base monthly subscription.  There is an additional monthly fee for each additional time clock added to your account.  Follow the steps in this article to add a second (and additional) time clock to our account.
• There are also settings and features to configure in the cloud portal that relate to your (CB5000, CB5500, CB6000, CB6400/CB6500) time clock(s).
• You will need your company ID (to find your account) and have access to the administrator email address (to receive an activation code) when adding a new time clock to your account.
• Verify with your IT department that the time clock has been allowed free communication (to and from our servers) on all ports and to/from all addresses on the lists in this article.
• It is strongly suggested to use the LAN connection method when onboarding your time clock.  After the initial setup, you can relocate and wall-mount the device and your IT department can make any needed provisioning to connect to your WIFI network, network switch, or access point (if applicable).
• Confirm your admin profile has the correct email address to receive the authentication code during onboarding.  If the email is not received at your domain address, try another address (like a Gmail), resend the code from the time clock (to proceed with the setup), and reach out to your systems administrator to review your domain email security settings that may be filtering the authentication email.

To onboard a CB series time clock:

1. Connect an ethernet cable to the time clock with the other end connected directly to your router.
2. Connect the power supply and plug it into a power outlet.
3. Press the 2 button to select a LAN connection method.
4. Enter your Company ID and press the OK button.
5. Open the email sent to all administrators on your account to retrieve the authentication code.
6. Press the OK button.
7. Enter the authentication code and press the OK button or press the PIN button (after updating the administrator email address to an address you have access to) to complete this step.
8. Verify your company name is displayed and press the OK button.
9. Use the Arrow buttons to select the Time Zone for the location this device will be installed and press the OK button.
10. Enter a 5-digit admin PIN that will be used to access the device menus on this time clock and press the OK button.
11. Press the OK button.