This section covers troubleshooting that applies to all uAttend time clocks.

• How do I know what model timeclock I have?
• I forgot or don't know the password to access the time clock admin menus.
• I am not receiving an authentication code to onboard a timeclock.
• What do the connection errors mean and how do I get past them?
• Time Clock Is Missing from Your Account
• How to Fix an “Account Not Found” Error on Your uAttend Device
• Why Do I Only See “Factory Reset” in the Admin Menu on My uAttend Time Clock?
• What is MAC address randomization and why is it used?