Rest and Meal Reminders/Alerts

Manage compliance around rest and meal breaks for your team with minimal follow-up by taking advantage of uAttend’s break and lunch alerts feature. Your employees get an email or text reminder when it is time to take a break and you can set up yourself, or your supervisors, to receive convenient alerts via email or text that will inform you of missed rest or meal breaks.

Notes:

• Additional fees apply for the use of uText notifications.
• Refunds are not granted for "unused" features, devices, users, or services.  See the End User License Agreement.
• The email addresses/phone numbers used must be unique.  

To configure rest break reminders/alerts, follow these steps. :

uAttend_break and lunch reminders and alerts

1.   Log in to the uAttend cloud portal with an administrator or supervisor (with permissions) profile.
2.   Click on the Departments tab.
3.   Click the drop-down menu for the Alerts tab and select the Break and Lunch option.
4.   Click the Get Started button (if this is your first time accessing this feature) or the EDIT button (if you have already configured this setting).
5.   Click the slider button to enable the Approaching Break Reminder feature.
6.   Enter the time values for the advance notice before reaching the threshold as well as the threshold itself of how many hours should be worked before a break is taken.
7.   Click the slider button to enable the Recurring Break option feature (if applicable) if this rule should be repeated during a shift.
8.   Click the drop-down menu and select how many times (1-10) the rule should be repeated in a shift.
9.   Click the slider button to enable the Missed Break Alert option feature (if applicable).
10.   Click the slider button to enable the Missed Break Alert Grace Period option feature (if applicable).
11.   Click the drop-down menu and select the duration (1-5 minutes) of the grace period.
12.   Click the slider button to enable the Approaching Lunch Reminder feature.
13.   Enter the time values for the advance notice before reaching the threshold as well as the threshold itself of how many hours should be worked before a lunch is taken.
14.   Click the slider button to enable the Recurring Lunch option feature (if applicable) if this rule should be repeated during a shift.
15.   Click the drop-down menu and select how many times (1-10) the rule should be repeated in a shift.
16.   Click the slider button to enable the Missed Lunch Alert option feature (if applicable).
17.   Click the slider button to enable the Missed Lunch Alert Grace Period option feature (if applicable).
18.   Click the drop-down menu and select the duration (1-5 minutes) of the grace period.
19.   Check the box(es) to select which notification method(s) (listed below) will be used to deliver reminders and alerts.
    • Email
    • Text (fees apply)
20.   Click the NEXT button.
21.   Click the slider button for the All Future Departments feature (if applicable) to apply this configuration to any departments added to the account in the future.
22.   Check the box(es) for the department(s) you intend to apply this configuration to.
23.   Check the box for All Employees or check the individual box(es) for the employee(s) you intend to apply this configuration to.
24.   Click the NEXT button.
25.   Enter the email address(es) and/or mobile number(s) for the employee(s) you selected to receive alearts.
26.   Click the NEXT button. 
27.   Click the slider button for the All Future Administrators feature (if applicable) to apply this configuration to any administrators added to the account in the future.
28.   Check the box(es) for the administrator(s) you intend to apply this configuration to.
29.   Click the slider button for the Future Supervisors feature (if applicable) to apply this configuration to any supervisors added to the account in the future.
30.   Check the box(es) for the supervisor(s) you intend to apply this configuration to.
31.   Click the NEXT button.
32.   Enter the email address(es) and/or mobile number(s) for the administrator(s) and supervisor(s) you selected to receive alearts.
33.   Click the FINISH button.