Break and Lunch Alerts and Reminders

Stay on top of lunch and break schedules with custom alerts and reminders. Your employees get an email or text reminder when it is time to take a break and you can set up yourself, or your supervisors, to receive convenient alerts via email or text that will inform you of missed rest or meal breaks. This step-by-step walkthrough will guide you through setting up these alerts and notifications to ensure employees never miss a set lunch or break. 

Notes:

• Additional fees apply for the use of uText notifications.
• Refunds are not granted for "unused" features, devices, users, or services.  See the End User License Agreement.
• The email addresses/phone numbers used must be unique.  

1. Access the Alerts and Reminders Settings

To set up break and lunch reminders and alerts:

1. Log in to the uAttend cloud portal with an administrator or supervisor (with permissions) profile.
2. Click on the Departments tab.
3. Click the drop-down menu for the Alerts tab and select the Break and Lunch option.
4. Click the Get Started button (if this is your first time accessing this feature) or the EDIT button (if you have already configured this setting).
5. Configure Break settings. 
6. Configure Lunch settings. 
7. Decide how you would like reminders and alerts to be sent: email and/or text. 
8. Click Next 
9. Select which Departments and Employees will receive Break and Lunch Reminders based on your settings. Then click Next. 
10. Verify the contact information for employees, making any necessary updates and adding any missing information to ensure reminders are delivered. Then click Next.
11. Select which Administrators and Supervisors will receive alerts when breaks and/or lunches are missed based on your settings. Then click Next.
12. Verify the contact information for supervisors and admins, making any necessary updates and adding missing information as needed to ensure alerts are delivered. Then click Finish.

2. Configure Break Reminders and Alerts

1. Click the slider button to enable the Approaching Break Reminder feature.
2. Enter the time values for the advance notice before reaching the threshold as well as the threshold itself of how many hours should be worked before a break is taken.
3. Click the slider button to enable the Recurring Break option feature (if applicable) if this rule should be repeated during a shift.
4. Click the drop-down menu and select how many times (1-10) the rule should be repeated in a shift.
5. Click the slider button to enable the Missed Break Alert option feature (if applicable).
6. Click the slider button to enable the Missed Break Alert Grace Period option feature (if applicable).
7. Click the drop-down menu and select the duration (1-5 minutes) of the grace period.

3. Configure Lunch Reminders and Alerts

1. Click the slider button to enable the Approaching Lunch Reminder feature.
2. Enter the time values for the advance notice before reaching the threshold as well as the threshold itself of how many hours should be worked before a lunch is taken.
3. Click the slider button to enable the Recurring Lunch option feature (if applicable) if this rule should be repeated during a shift.
4. Click the drop-down menu and select how many times (1-10) the rule should be repeated in a shift.
5. Click the slider button to enable the Missed Lunch Alert option feature (if applicable).
6. Click the slider button to enable the Missed Lunch Alert Grace Period option feature (if applicable).
7. Click the drop-down menu and select the duration (1-5 minutes) of the grace period.

4. Notification Settings

1. Check the box(es) to select which notification method(s) (listed below) will be used to deliver reminders and alerts.
   • Email
   • Text (fees apply)
2. Click the NEXT button.

5. Configure the Departments and/or Employees

1. Click the slider button for the All Future Departments feature (if applicable) to apply this configuration to any departments added to the account in the future.
2. Check the box(es) for the department(s) you intend to apply this configuration to.
3. Check the box for All Employees or check the individual box(es) for the employee(s) you intend to apply this configuration to.
4. Click the NEXT button.
5. Verify the contact information for employees listed below. Add missing information or make necessary updates to ensure reminders are delivered.
6. Enter the email address(es) and/or mobile number(s) for the employee(s) you selected to receive alerts.
7. Click the NEXT button. 

6. Configure the Administrators and/or Supervisors 

1. Click the slider button for the All Future Administrators feature (if applicable) to apply this configuration to any administrators added to the account in the future.
2. Check the box(es) for the administrator(s) you intend to apply this configuration to.
3. Click the slider button for the Future Supervisors feature (if applicable) to apply this configuration to any supervisors added to the account in the future.
4. Check the box(es) for the supervisor(s) you intend to apply this configuration to.
5. Click the NEXT button.
6. Verify the contact information for supervisors and admins listed below. Add missing information or make necessary updates to ensure alerts are delivered.
7. Enter the email address(es) and/or mobile number(s) for the administrator(s) and supervisor(s) you selected to receive alerts.
8. Click the FINISH button.