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Connect a RE2000 Time Clock to a WIFI Network Follow

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Kristina Hofreiter
  • Updated
This article explains how to connect an RE2000 time clock to a Wi‑Fi network.
 

You will need the time clock admin and super admin passcodes to access the time clock menus.  Reach out to the Administrator for your account regarding this information.

Note: If your device is running an earlier software version, it may not detect or connect to Wi‑Fi networks with an SSID (network name) of 16 characters or fewer.

This behavior applies during initial setup and is resolved in version 1.00.03.

If your network does not appear or you’re unable to connect:

  • Confirm your Wi-Fi network name is 16 characters or fewer, or
  • Use a temporary network with a shorter name to complete setup

After connecting, perform an /link to enable support for longer network names.

 

To connect to a WIFI network on the RE2000 time clock:

  1. Press the MENU key.
  2. Enter the five-digit administrator passcode.
  3. Press OK.
  4. Scroll down to WIFI. 
  5. Press OK.
  6. Press OK to select Network Settings.
  7. Scroll down to Change WIFI Network.
  8. Press OK.
  9. The device will search for networks.
  10. Use the up and down arrows to scroll to the intended WIFI network.
  11. Press OK to enter your selection.
  12. Use the keypad to enter your WIFI password.
  13. Press OK to enter your password.

 

If the connection is unsuccessful

If the device cannot connect, you may see an error message such as “CANNOT CONNECT TO INTERNAL NETWORK.”

Double‑check the network password and try again, ensuring you enter it exactly as provided - passwords are case‑sensitive.

If the issue continues, the cause is likely related to the network itself. You can:

  • Review our Connection Errors article for additional troubleshooting steps, or
  • Test the device on an alternate network, such as a mobile hotspot, to determine whether the issue is specific to your primary network.

 

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