Shift Exception Report

uAttend's Shift Exception Report is a great resource to provide an overview of punches that occurred outside of the shift rules you have defined in the Shifts feature, such as late arrivals, or early-outs. This is a great report to monitor punctuality and tardiness, but it will not flag absences on a day where no punches occurred.

Notes:

• All reports will export in a .CSV format by default.  
• Use the print option and select the Print to PDF option (if available on your device) in the print dialogue.
• Supervisors will only see data from their responsible departments on reports.

To run a shift exception report:

1. Log in to the uAttend cloud portal with an administrator or supervisor (with permissions) profile.
2. Click on the Reports tab.
3. Click the Shift Exception Report option from the list.
4. By default, all departments will be selected. Click on the All Departments button and check/uncheck the boxes to select/deselect the intended departments. 
5. By default, all shift codes will be selected. Click on the All Codes button and check/uncheck the boxes to select/deselect the intended shift codes. 
6. Click the drop-down menu for the Date Range option to select from one of the existing options (listed below) below or click on the Date Range option from the list to select a specific start and end dates from a calendar. 
   • Last 7 days
   • Last 1 month
   • Last 6 months
   • Last 1 year
   • This month
   • This year
   • The previous month
   • Date range (custom)
7. To print, email, or export this report click the corresponding PRINT, EMAIL, or EXPORT button toward the upper right corner of the report.

Why Is My Shift Exception Report Empty?

If your Shift Exception Report does not show any data, this is usually expected and related to how shift exceptions are tracked.

Keep in mind:

• Shift alarms are required. The Shift Exception Report only displays data for shifts that have alarms enabled.
• The report is not retroactive. Exceptions will only appear for punches that occur after alarms are created. Data from dates before alarms were enabled will not display.
• Punches must fall outside the shift schedule. If employees punch in and out within the configured shift start and end times, no exceptions will be generated.
• Data may take up to 15 minutes to appear. Shift exceptions are processed on a short delay, so newly created exceptions may not show immediately.

If you recently enabled alarms, allow time for new punches to occur outside the shift schedule before running the report again.