What is a Missed Punch? Follow
A missed punch occurs when an employee's punch record is missing an in or out punch in a set. Punches are expected to occur in complete pairs, such as:
- Punch In & Punch Out
- Lunch In & Lunch Out
- Break In & Break Out
When one of these pairs is incomplete, the system flags it as a missed punch. Missed punches can affect time calculations and must be reviewed and corrected.
How Missed Punches Happen
Missed punches may occur when:
- An employee punches in but forgets to punch out.
- A break or lunch punch does not have a corresponding return punch.
The specific conditions that trigger a missed punch depend on your account and department settings, such as the maximum shift length.
How Missed Punches Appear in uAttend
You can view missed punches in several areas of the web portal and mobile app. How they display depend on where you are reviewing employee punches.
Missed Punches Widget
The Missed Punches Widget lists missed in, out, break, or lunch punches for the current pay period. Results can be filtered by employee, date, or department.
Time Cards
Missed punches appear as red dashes where the punch should be.
Batch Report
Missed punches can be noticed by the lack of a punch in a set of punches. Instead of seeing an in and out pair, only a single punch displays.
Resolving Missed Punches
Missed punches must be manually entered by adding or editing punches. For step-by-step instructions see: